FAQs

We hope these FAQs answer some questions you may have. If they don’t, please contact us at (86) 1060220305or send us an email.

Artwork Specs

Vector graphics in .EPS or .AI format are preferred. If you are using an image such as a PNG or TIFF it must be high resolution (300+ dpi).

JPEG graphics lose quality and as such often print very poorly and are not recommended. If graphics cannot be obtained, inquire about utilizing our design team to create unique art for your needs.

Fitting Types

  • Race Fit (This is usually for road racing professional cyclist who has a very slim body shape and who need their kits to be tightly weared on his/her body to eliminated any un-necessory air resistence.)
  • Sports Fit (This is usually for beginner and club members who want the cycling gear not to be so tight on their body and could give some room between the clothing and their body.)

FAQ

Pricing

If you would like to get an idea about the cost of production, we would be happy to quote you. Please let us know the product you would like to develop/produced and the quantity that you would like to order, we will send you our quotation based on your information as quickly as we can.

Confirmation and Payment

We prepare the fitting samples (usually in white color) and printing of your design on the fabric free of charge. You only need to take care of the shipping cost. When you received the fitting samples and the printing result, please let us know if you would like to have any changes. Till you are satisfied with the fitting and printing, you could place your order and we will need 50% deposit to secure your order.

Sending sample for confirmation.

We could either send a full sizes  fitting samples from S to XXL or we could only send a M or L sample depending on what the client wants. For small order such as 50 pcs, we usually send one size sample for his confirmation only. It could be a M or a L depending on which he want to try on. For bigger order such as over 500 pcs, we could send full sizes fitting samples from S to XXL.

Shipping

There are two options:

  1. For small orders, we recommend to use DHL, UPS, FEDEX, TNT, EMS. Because they deliver from door to door and you do not have to deal with custom clearance issues. (Sending small parcel from China using our account is usually cheaper than sending as freight collect.)
  2. For large orders, you could use either air freight or sea freight shipment. Please let us know your forwarder’s contact information and we will contact them for shipping details. All emails will be cc to you in the mean time.

Lead Times

The item lead time depends on the quantiy, the complexity as well as the fabric. Email us for a lead time estimation.

Minimum order quantity

The minimum order quantity for most items is 50 pcs

Templates

If you have design skills and need a template, go to the template page and download the pdf templates you need.